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Got Questions? Call Us 512-815-3982

FAQ

What is the current lead-time?

Lead times are listed on the shop page and depending on color. We are dedicated to processing and shipping your orders promptly. If you have any urgent needs or specific timelines, please contact us.   

Does the SISU Plunge qualify as an HSA/FSA/HRA purchase?

Yes, you are able to use your health savings account (HSA), flexible spending account (FSA), or health reimbursement account (HRA) to pay for special equipment like a cold plunge for your home. Please consult with your provider to confirm. 

How do I setup and clean my SISU Plunge?

Check out our page here where we have additional videos that will guide you through the setup and cleaning process. 

Can I use it outdoors?

Yes, we recommend putting it under a covered area like a patio or umbrella to protect it from the elements. If temperatures fall below freezing, you must move the chiller to a warmer environment. 

12 MONTH WARRANTY INCLUDED

Every residential purchase includes a 12 month warranty

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Financing Available

Payment options through Affirm are subject to eligibility, may not be available in all states, and are provided by these lending partners: Affirm.com.

CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license.